Privacy Policy
1. Information We Collect
Sam Baker Skipper ("we," "us," or "our") collects information you provide directly to us when you:
- Contact us via email or phone for inquiries or bookings
- Request quotes or information about our services
- Engage our services for vessel delivery, charters, or other maritime services
2. Types of Information Collected
The information we may collect includes:
- Contact Information: Name, email address, phone number, mailing address
- Vessel Information: Vessel details, location, specifications relevant to services
- Service Details: Trip dates, destinations, specific requirements
- Emergency Contacts: Information needed for safety and communication during services
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our maritime services
- Communicate with you about your bookings and our services
- Respond to your inquiries and provide customer support
- Comply with maritime safety and legal requirements
- Maintain records for insurance and liability purposes
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service Providers: To marina operators, port authorities, or other service providers necessary for your booking
- Legal Requirements: When required by law, regulation, or legal process
- Safety and Emergency: In emergency situations to ensure safety at sea
- Insurance: To insurance providers when necessary for coverage verification
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service-related information may be retained for insurance and liability purposes as required by maritime law.
7. Your Rights
Under New Zealand privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to certain uses of your information
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience. We may use basic analytics to understand website usage, but we do not track personal information without your consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
10. International Transfers
As our services may involve international waters and destinations, your information may be processed in different countries. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
13. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: samuelbakers@gmail.com
- Phone: +64 21 129 7515
14. Governing Law
This privacy policy is governed by New Zealand privacy law and regulations, including the Privacy Act 2020.
Effective Date: January 2025